We want you to be happy with your purchase from The Happy Drop. If you need to make a return, we accept eligible returns within 30 days of delivery.

To be eligible for a return, items must be unopened, unused, and in their original packaging and condition. Items that have been opened, used, damaged after delivery, or are missing their original packaging are not eligible for return.

Return Shipping

Customers are responsible for all return shipping costs. Original shipping charges are non-refundable. We recommend using a tracked shipping service, as The Happy Drop is not responsible for return packages that are lost or damaged in transit.

Refunds

Once we receive and inspect your return, we will notify you of the status of your refund. If approved, your refund will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible after delivery with your order number and photos of the item and packaging so we can help resolve the issue.

Please contact us at Shopthehappydrop@gmail.com or the contact us page, before sending a return so we can provide the correct return instructions and return address.